Vodafone Idea Partners with IBM for AI-Powered Managed Services Transformation

Vodafone Idea has partnered with IBM to modernize operations through AI and a unified DevOps model. The collaboration includes an AI Innovation Hub where Vi and IBM Consulting teams will co-develop AI solutions and automation tools. CTO Jagbir Singh highlighted its role in accelerating software development, while IBM leaders stressed its importance for India’s telecom sector. The initiative aims to boost IT agility, digital resilience, and customer experience.